Refund Policy

Our Refund Policy

At VidSpotAI, we want you to have complete confidence in your purchase. If you experience issues with our service, we’re here to help.

Eligibility for Refunds

Refund requests may be approved under the following conditions:

• The request is made within 7 days of purchase.
• You have encountered a technical issue that prevents normal use of the product.
• You have contacted support and provided all necessary details.
• Your usage does not violate our Terms & Conditions.

Non-Refundable Items

We cannot issue refunds for:

• Change of mind after using the service.
• Discounted or promotional purchases.
• Any service that has been fully delivered or consumed.

Refund Process

If you are eligible, here is how you can request a refund:

• Contact our support team with your order details.
• Describe the issue you encountered.
• Our team will review your request within 48 hours.
• Approved refunds are processed back to the original payment method.

Refund Timeline

Refunds typically take 5–10 business days to appear in your account, depending on your bank or payment provider.

Contact Us

If you have any questions about this Refund Policy, reach out to our support team: